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Cancelling your Account/Subscription
Cancelling your Account/Subscription

How to cancel your subscription

Krish Patel avatar
Written by Krish Patel
Updated over a week ago

Going away? Leaving us? We're sad to see you go!
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To cancel your subscription to Wifinity, log on to your dashboard, click on the Package tab and press the Cancel Subscription button. Once a reason has been selected and submitted, the system will cancel your subscription and state when your internet will be disconnected.
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Additionally, you will receive an automated email from Wifinity to confirm the cancellation. If you still have not received this email, please check your junk/spam folder.ย 

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